In conversation with the team @ Experience Vibe Fitness, Ally Ponte (CEO and Founder), Kelly Schur (COO and Founder), and David Henderson (CTO).

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Vibe Fitness is a boutique fitness studio located in Georgia, USA. It offers a diverse range of classes, including dance, strength, kickboxing, yoga, and barre. More than just a gym, Vibe Fitness has also built a supportive community and a welcoming space for fitness enthusiasts of all levels.

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The challenge

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The owners at Vibe wore many hats—coaching, handling finances, and managing marketing—while relying on disconnected systems. As Ally put it, they had to “piecemeal and approach things from so many different avenues.”

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Twelve years in, Vibe Fitness had made a name for itself in the local market. But they set their sights on a new goal: building a strong online presence with a lead-generating website. They aimed to boost organic search visibility to attract new clients without relying on paid advertising.

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"We had been looking for a gym management studio product for quite some time. And we talked to many companies that had sort of 60% of what we needed, but they didn't do the rest... the number one thing that drove us to Keno would be that it did everything we needed," - says David who is the CTO at Vibe

“With Kenko …it's the ease of how everything works together. And we never really had that before” confirms Ally (CEO & Founder) 

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The results? 20 Google Reviews in 2 Weeks, Zero Ad Spend, and Significant ROI

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After choosing Kenko as their technology partner, Vibe Fitness experienced drastic changes:

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1. Climbing ranks on Google: Using Kenko's Journey feature, Vibe automatically sends review requests after great classes. The result? 20 five-star Google reviews in just two weeks. And to top it off, their website ranks at the top of Google searches. 

"We launched the Google reviews about two weeks ago, and in just two weeks, we've gotten about 20 reviews. So that's a lot. I have been very surprised at our organic growth on Google. We've, you know, knock on wood, never had to do Google ads. A lot of people are coming to the website. So to really have that kind of traction in Google is fantastic,” - remarks Kelly (COO & Founder) on their new dominance on Google

2. Lead follow-ups happen in seconds: Kenko's unified lead management system brings together leads from multiple sources. Automated follow-ups ensure that every potential member gets immediate and personalized attention.

"When leads come in, whether they're coming in through our website, or Google, to direct everybody into one spot is great... With Kenko everything kind of happens in one spot, it gives us all a lot of peace of mind. We just don't lose the things that are critical to the business. Plus, the time saved is significant, removing a lot of manual effort from our plate.” - says Kelly when asked about lead management.

3. An investment that pays for itself: Despite initial concerns about cost, partnering with Kenko proved its value by driving enough additional business and efficiency to more than cover its subscription expenses.

"Spending a little more was initially a stretch for us, to be honest. But Kenko has paid for itself and then some. It truly allows us to work smarter, not harder. The impact of making one good, strong lead automation on Kenko, and then you can just back off. It's amazing.”  shares Ally (CEO & Founder), amazed at how much difference Kenko has made.

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The right system for what’s next

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Vibe Fitness's experience with Kenko demonstrates how the right technology partner can help overcome operational challenges. Their success proves that boutique studios can compete digitally without sacrificing personal touch. 

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For Ally, Kelly, and David, using Kenko as their business management system has helped them reclaim valuable time that could be redirected to core business activities. The team sees the implementation as just the beginning of their transformation:

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"We can't wait to see what it's going to look like in six months, in a year, you know, from now and just see how that has continued to transform the business." 

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Want to see what Kenko can do for your studio?

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CTA: Let's talk