Let's be real. You didn't start a fitness studio to become a 24/7 customer service machine. But here's a gut punch: every missed message is a potential member walking out the door.

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To add to this, research is brutal. 

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Acquiring a new customer costs 5 to 25 times more than keeping an existing one. Imagine losing members because no one answered the phone or an email. 46% of customers wait 3 days for a response, with 10% waiting up to two weeks. 

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Those aren't just numbers - they're lost opportunities.

When an auto-renewal could have cost everything

Meet Haley — a member at a Pilates Studio who wanted to cancel the auto-renewal of her Pilates membership as she was traveling for work. 

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Traditional studio scenario:

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• She calls. No answer.
• Leaves a voicemail.
• Sends a frustrated email fearing auto-renewal.
• Potentially walks away forever.

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But this time? Something different happened.

How AI turned a potential loss into a retention win

‍Kenko's AI Inbox didn't just handle Haley's request. It transformed it:

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• Processed her cancellation instantly
• Sent a warm, personalized confirmation
• Captured feedback for future improvement
• Scheduled her next class at a convenient time

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No human intervention. No delays. Just smooth, efficient service.

The missed class that could have lost trust

‍Another real-world scenario: A customer misses her aerial class due to transit issues.

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‍Old way: Frustrated member waiting for a response, lost credit, potential cancellation. 

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‍Kenko AI Inbox way:

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• Instant class cancellation
• Immediate credit refund
• Personalized class recommendation

The numbers that actually matter

‍In just one month, the AI co-pilot delivered:

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• 3 hours of work saved
• Trial inquiries resolved in under 1 minute
• $47 saved per hour on technical queries

Why every single interaction counts

‍Customer service isn't about responding. It's about creating an experience that makes members feel valued.

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‍"Customers don't just buy classes. They buy experiences."

‍Beyond just another software tool

‍This isn't about replacing your team. It's about giving them superpowers.

Imagine a world where:

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• No message goes unanswered
• Every interaction feels personal
• Your team focuses on what they do best: coaching and community building

The future is already here

‍Technology has transformed every industry. Fitness is no exception. Kenko's AI Inbox doesn't just manage communications. It creates connections.

Your studio's turning point

‍Ready to stop losing members and start building an unbreakable community?

See exactly how AI can:

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• Recover lost leads
• Boost member retention
• Free up your team's energy

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See your studio's potential

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‍The future of fitness isn't just about workouts. It's about creating incredible experiences that keep members coming back again and again.